HOW MUCH IS SHIPPING?

WE OFFER FREE SHIPPING WORLDWIDE.

WHEN WILL MY ORDER ARRIVE?

ORDERS ARE DISPATCHED FROM OUR WAREHOUSE BASED IN CONNECTICUT AND ARE USUALLY DELIVERED WITHIN 3-5 WORKING DAYS

FOR INTERNATIONAL ORDERS, (WHICH ARE SHIPPED DHL WORLDWIDE EXPRESS) THERE CAN BE THE OCCASIONAL CUSTOMS OR COURIER DELAY WHICH MAY AFFECT YOUR DELIVERY TIME FRAME FROM TIME TO TIME. WE GIVE YOU THE OPTION TO PAY FOR DUTIES AND TAXES AT TIME OF PURCHASE, THUS ALLEVIATING THE NEED FOR DELAY.

WILL I GET A TRACKING NUMBER?

AN EMAIL WITH A TRACKING NUMBER WILL BE SENT ONCE YOUR ORDER HAS BEEN DISPATCHED IF YOU DO NOT RECEIVE ONE, PLEASE EMAIL ASSISTANCE@FEROCEEYEWEAR.COM.

ALL ORDERS ARE DISPATCHED WITH ‘NO SIGNATURE REQUIRED’ AND MAY BE LEFT AT A RESIDENCE DEEMED SAFE BY THE DELIVERY COMPANY. WE ARE NOT RESPONSIBLE FOR ANY LOSS OR LIABILITY OR DAMAGE THAT MAY RESULT FROM LEAVING YOUR PACKAGE AT THE SHIPPING ADDRESS WITHOUT A SIGNATURE. IF YOU PREFER TO HAVE YOUR ORDER SHIPPED WITH ‘SIGNATURE REQUIRED’ PLEASE CONTACT US AT ASSISTANCE@FEROCEEYEWEAR.COM SO THAT WE MAY MAKE ARRANGEMENTS.

WE CANNOT SEND TO PO BOXES, PLEASE ENSURE A STREET ADDRESS IS SUPPLIED.  NO C.O.D. ORDERS CAN BE ACCEPTED.

WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES? (INTERNATIONAL ORDERS)

YOU WILL BE LIABLE FOR ALL IMPORT DUTIES, CUSTOMS, AND TAXES. THESE WILL BE DUE AT THE POINT OF ENTRY, OR AFTER DELIVERY. HOWEVER WE GIVE YOU THE CHOICE TO PAY FOR DUTIES & TAXES AT TIME OF PURCHASE, THUS AVOIDING ANY DELAY.