RETURNS & EXCHANGES

FINAL SALE & PROMOTIONS

Occasionally, we run special promotions where certain items are marked Final Sale. These items cannot be returned or exchanged, even if the promotion ends or the item returns to full price.

If an item is marked Final Sale at the time of purchase, it will remain final sale

SUNGLASSES & JEWELRY

We accept returns on full-price, non-final sale sunglasses and jewelry for store credit only on domestic, non-prescription orders.

You have 10 days from the date your order was delivered (per carrier tracking) to request a return.

To initiate a return, email info@feroceeyewear.com with your order number and reason for return. Once approved, you will receive return instructions.

All approved returns are subject to a $5 restocking fee, which will be deducted from your store credit.

ELIGIBILITY REQUIREMENTS

To be eligible for a return, all items must:

  • Be unworn, unused, and unaltered

  • Be returned in original condition

  • Include all original packaging, including boxes, pouches, cloths, and any promotional materials

Jewelry must be returned unworn and in its original packaging.
Returns that do not meet these conditions will not be accepted.

STORE CREDIT & RETURNS

  • All approved returns are issued as store credit only

  • Store credit does not expire

  • A $5 restocking fee applies to all returned items

  • Original shipping costs are non-refundable

INTERNATIONAL ORDERS & DUTIES

International orders are final sale.

If you are ordering from outside the U.S., please note that customs duties and import taxes may apply. These charges vary by country and are the responsibility of the customer.

Féroce Eyewear is not responsible for international taxes, duties, delays due to customs, or refused packages.
Packages returned due to unpaid duties will not be refunded.

EXCHANGES

Holiday Gift Exchange Policy – 2025

Orders placed between November 1, 2025 and December 24, 2025 are eligible for one exchange, regardless of the standard 10-day return window.

  • Exchange requests must be submitted by January 5, 2026

  • Items must be unworn and returned with original packaging

  • Shipping for exchanges is free

If an exchanged item is later returned, a $5 restocking fee will be deducted from the store credit issued.

HOW TO REQUEST A RETURN

Email info@feroceeyewear.com with:

  • Your order number

  • The item(s) you wish to return

  • Reason for return

Once approved, you will receive return instructions. Items must be shipped back within 3 business days of approval.

Returns are processed after inspection.

PACKAGE DELIVERY LIABILITY

Once your package is marked delivered by the carrier, Féroce Eyewear is not responsible for any lost or stolen packages.
We recommend monitoring your tracking information and retrieving your order promptly upon delivery.

DAMAGED OR FAULTY ITEMS

If your order arrives damaged or has a manufacturing defect, please email returns@feroceeyewear.com right away. We’re here to make it right.

PRICE ADJUSTMENTS

If an item you purchased goes on sale, we are happy to honor a price adjustment within 5 days of your order date.

PROMOTION TERMS

Buy Two, Get 20% Off
This discount applies only when both items are kept. If one is returned, the discount is removed and the remaining item will be charged at full price.

Gift With Purchase
If you return an item that included a free gift, the gift must also be returned in its original condition.