IF YOU ARE AN INTERNATIONAL BUYER, YOU MAY NOTICE A CHANGE AT OUR CHECKOUT. WE NOW OFFER FREE SHIPPING WITH DHL WORLDWIDE EXPRESS. DEPENDING ON WHICH COUNTRY, THE QUOTED TIME TO DELIVERY IS 3 TO 5 DAYS. ALSO WHEN YOU GO TO CHECKOUT YOU WILL BE OFFERED A CHOICE BETWEEN DUTIES & TAXES PAID AT CHECKOUT OR AT POINT OF ENTRY. WITH MOST ONLINE RETAILERS, THE ONLY CHOICE IS DUTIES & TAXES TO BE PAID AT POINT OF ENTRY, CAUSING A DELAY AND HASSLE TO YOUR SHIPMENT. NOW, FEROCE HAS CHANGED ALL THAT AND WE OFFER YOU A WAY TO PAY YOUR DUTIES & TAXES AT TIME OF PURCHASE MAKING ZERO DELAY AT CUSTOMS. test
RECENT CHANGES TO OUR INTERNATIONAL CHECKOUT.
WHAT IS YOUR WARRANTY?
FÉROCE EYEWEAR IS OFFERED WITH A 2-YEAR MANUFACTURER’S WARRANTY FROM INVOICE DATE AGAINST ANY MANUFACTURER’S DEFECTS, DEFINED AS THE BREAKING OF SOLDER OR WELD POINTS, DISCOLORATION OF FINISHES NOT ASSOCIATED WITH NORMAL WEAR, LOOSENING OF EMBEDDED HINGES, ETC., AND ANY ANCILLARY PART OR DETAIL OF A FRAME THAT IS DEFECTIVE. ABUSED EYEWEAR WILL NOT BE WARRANTED UNDER ANY CONDITIONS.
HOW DO I CANCEL MY ORDER?
IF YOU WISH TO CANCEL YOUR ORDER, PLEASE EMAIL US AT ASSISTANCE@FEROCEEYEWEAR.COM AS SOON AS POSSIBLE. WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOUR REQUEST BUT IN SOME CASES WE WILL BE UNABLE TO CANCEL ORDERS, SUCH AS ORDERS THAT HAVE ALREADY SHIPPED.
HOW CAN I CHECK THE STATUS OF MY ORDER?
AS LONG AS YOU HAVE USED AN EMAIL AT ANYTIME BEFORE NOW, YOU CAN USE THE LINK EMAILED TO YOU LAST TIME, OR IF YOU MISLAID THAT SIMPLY SIGN IN AGAIN WITH YOUR EMAIL.
CAN I RETURN THE FÉROCE SUNGLASSES I RECENTLY PURCHASED?
WE ACCEPT REFUNDS ON ALL OUR SUNGLASSES WITHIN 14-DAYS FROM THE DATE YOU RECEIVED YOUR ORDER. WE ONLY ASK THAT THE FOLLOWING REQUIREMENTS ARE MET:ITEM/S MUST BE IN ORIGINAL CONDITION.
ITEM/S MUST NOT HAVE BEEN WORN, OR ALTERED IN ANY WAY.
UNFORTUNATELY, WE CANNOT ACCEPT ANY RETURNS THAT DO NOT MEET ABOVE REQUIREMENTS.
TO RETURN YOUR UN-WORN, UN-USED ITEM, PLEASE USE THE PRE-PAID LABEL INCLUDED IN YOUR SHIPMENT. PLEASE INCLUDE THE ORIGINAL PACKAGING AND AND BOX YOU RECEIVED IT IN.
WHAT IS ACETATE?
CELLULOSE ACETATE IS HYPOALLERGENIC, MADE FROM A RENEWABLE RESOURCE, LIGHTWEIGHT, AND VERY STRONG. IT IS MADE FROM CUTTING, FORMING AND POLISHING SHEETS OF PLASTIC. CELLULOSE ACETATE IS THE HIGHEST QUALITY PLASTIC MATERIAL FOR EYEGLASSES.
WHAT ARE THE BENEFITS OF POLARIZED SUNGLASSES?
A VIRTUALLY INVISIBLE FILTER CAN BE BUILT INTO LENSES TO ELIMINATE THE AMOUNT OF REFLECTING LIGHT THAT ENTERS THE EYE. POLARIZED LENSES NOT ONLY REDUCE GLARE, THEY MAKE IMAGES APPEAR SHARPER AND CLEARER, INCREASING VISUAL CLARITY AND COMFORT.
POLARIZED SUNGLASSES PROVIDE SUPERIOR GLARE PROTECTION — ESPECIALLY ON THE WATER. POLARIZED LENSES CONTAIN A SPECIAL FILTER THAT BLOCKS THIS TYPE OF INTENSE REFLECTED LIGHT, REDUCING GLARE.
WHAT PAYMENT METHODS ARE ACCEPTED AT FÉROCE EYEWEAR?
WE ACCEPT ALL MAJOR CREDIT CARDS, INCLUDING PAYPAL AND AFTERPAY.
DOES FÉROCE EYEWEAR TAKE INTERNATIONAL ORDERS?
YES, WE ACCEPT INTERNATIONAL ORDERS
ARE ITEMS IN MY SHOPPING BAG RESERVED?
ITEMS IN YOUR SHOPPING BAG ARE NOT RESERVED AND CAN BE PURCHASED BY ANOTHER CUSTOMER AT ANY TIME.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE PROCESSED?
ONCE YOU PLACE YOUR ORDER ALLOW 1-3 BUSINESS DAYS FOR YOUR ITEMS TO BE SHIPPED. YOU WILL RECEIVE AN EMAIL CONFIRMATION SHORTLY AFTER PLACING YOUR ORDER. ONCE YOUR ORDER SHIPS, YOU WILL RECEIVE AN EMAIL WITH TRACKING INFORMATION.
HOW DO I REDEEM A GIFT CARD?
TO REDEEM YOUR GIFT CARD, FIRST CHOOSE AN ITEM, THEN PLACE YOUR ORDER. AT THE CHECKOUT CLICK ON REDEEM YOUR GIFT CARD. ENTER THE CODE ON YOUR GIFT CARD, THEN YOUR ITEM WILL BE CREDITED WITH THE AMOUNT OF YOUR GIFT CARD.
